Reviewers pull work from their queues. Pull next review hands out the review at the top of the queue's order, and a reviewer can also assign any unassigned review to themselves from the queue's list.

Pull-based assignment

When reviewers pull rather than pick, the queue's sort decides who works what. Two things follow:

  • The order holds. The review at the top of the queue, by due date, priority, age, or the hybrid of the three, is the one handed out next.
  • Work in progress is real. A review is assigned only when someone asked for it, so the assigned count reflects reviews people are working rather than a distribution made in advance.

How a reviewer gets work

  1. Request the next review. In Assigned to me, the reviewer clicks Pull next review on one of their queues.
  2. Assignment. The Review Platform assigns the first unassigned review in that queue's order.
  3. Complete or unassign. The reviewer finishes the review, or chooses Unassign self to release it back to the queue.

Self-assignment

Any reviewer can open a queue's list and choose Assign to self on an unassigned review, for example to pick up a follow-up on a user they already know. Self-assignment bypasses the queue's order, so treat Pull next review as the default and self-assignment as the exception.